Virtual Visitation through Ameelio

The Elkhart County Juvenile Detention Center (ECJDC) proudly offers free video calls through Ameelio Connect. All parents/legal guardians, and any other approved contacts, must register for an Ameelio account and be approved before video calls can occur.

Getting started on Ameelio

How-to video: Watch this demo video to see how to set up and use the Connect app.

Step 1: Download the Ameelio Connect app

For iPhone/iPad: Click here to download Ameelio Connect on the App Store

For Android: Click here to download Ameelio Connect on Google Play

Computers: Unfortunately, Ameelio Connect is unavailable on computers at this time.

Step 2: Create and verify your account

For this step, you will be asked to submit pictures of a government-issued photo ID, such as a driver’s license or a passport. Only visitation staff will have access to your documents

Step 3: Add your child's contact

After you submit your photos, you can add your child's contact by clicking ‘Request Contact’. Select this facility and enter the unique ID number provided to you by ECJDC staff. If you’re an approved visitor and your ID photos are cleared, then the facility will approve you in the app, and you can start communicating with your child. If there are any issues, we’ll notify you in the app of what needs to be done.

Need help?

Please find Ameelio’s support page here, with more information to help you set up your account, connect with your child, schedule events, troubleshoot, and more. You can also watch the demo video to see how to set up and use the Connect app.

For any additional questions or issues, please call us at 574-891-2254.